E-bike designer and maker Cowboy unveils Cowboy Care, taking the entire industry by storm and setting a new standard in customer experience and bike servicing by offering an on-demand, unlimited and fully comprehensive maintenance subscription service. Available immediately, Cowboy Care will deliver ultimate peace of mind to the rider community and urban dwellers across Europe.

  • Cowboy Care offers an on-demand, all-inclusive and unlimited maintenance service; covering any service ranging from parts cleaning to parts replacement, all the way to flat tire repair.
  • On demand. Available across 14 cities in Europe, our team of Cowboy trained and certified technicians come to the address of your choice.
  • All inclusive. No hidden costs or exceptions. Any part requiring maintenance is on us, including when facing a flat tire.
  • Unlimited, instant bookings. At the press of a button in the Cowboy app, riders will be able to schedule an appointment whenever and wherever it suits them.

Cowboy goes the extra mile so our riders don’t have to

Comprehensive, unlimited servicing with a simple tap

Pricing and availability

How Cowboy Care works, in the app and on the ground

The details

  • 2 years warranty
  • Over-the-air updates and diagnostics
  • Find my Bike functionality
  • On-demand warranty repairs

Cowboy Care

  • Frame cleaning
  • Belt cleaning
  • Brake/Disc pad cleaning
  • Belt-tightening
  • Bolt/screws tightening
  • Tire pressure check
  • Replace brake pads
  • Replace tire
  • Replace inner tube (in case of a puncture)
  • Unlimited bookings
  • Cost of spare parts included
  • Flat tire replacement
  • Free on-demand appointments
  • Duplicate battery key in case of loss




Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store

The electric bike for urban riders. We put intuition into motion to share a street level perspective in the living city.